Shipping & Delivery
Shipping & Delivery
At Ali's Vibe, we want your order to arrive safely and as quickly as possible. Here's everything you need to know about our shipping process.
Processing Time
Orders are processed within 1-3 business days of being placed. You'll receive a confirmation email once your order has been dispatched, along with a tracking number so you can keep an eye on its progress.
Domestic Shipping (Australia)
We ship to all states and territories across Australia. Delivery times and costs will be displayed at checkout based on your location and chosen shipping method.
International Shipping
We may ship to selected international destinations. Available countries and rates will be shown at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking Your Order
Once your order has been dispatched, you'll receive an email with your tracking details. You can use this to monitor your delivery in real time.
Missing or Delayed Orders
If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to help track it down.
Incorrect Address
Please double-check your shipping address before placing your order. We're unable to redirect parcels once they've been dispatched, so it's important to ensure your details are correct at checkout.